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Behaviour Handouts

Give targeted information to your clients with individual tailored chapters 

Behaviour Handouts

Written by Dr Jen Nesbitt-Hawes BVSc (Hons) MVSt (Wild Med) MANZCVS (Veterinary Behavour)


We've put in the time researching, writing, editing and creating handouts for you, so you can concentrate on running your business ... or relax with your beverage of choice!


Target a specific need with a chapter from either The Puppy Manual or The Kitten Manual, in handout format. Topics include: - Reading body language (and being able to detect early signs of anxiety or discomfort) - Setting up the home for either cats or dogs - Appropriate training methods (what is positive reinforcement, why and how we use it) - Troubleshooting (common kitten or puppy behaviour problems and what to do about them) All other chapters are also available as single hand-outs, including health care, crate training, how to use a reward marker, handling and cooperative care. You can download a free sample chapter in our Pet Perspective Product Pack.


The handouts are ready to go as it is, but we want them to be perfect for you. So each one is carefully tailored to reflect your business, with your information, tips, tricks and branding. Once you receive your pdf, read and review. We suggest that you ask all of your staff to read through too, as this collaborative process ensures everyone is up to date with behaviour and gives consistent advice to pet guardians. Then, you can request changes. Perhaps editorial changes to font, style or local language spelling and idioms. Or product placement or references to services you provide. You can have sections removed if they don't apply (e.g. if you have no paralysis ticks in your area), or change the steps in a training sequence to mirror your own. The only caveat is that we will not make any changes that endorse the deliberate use of pain, force or fear.


Choose how you'd like to give your handouts to your clients. Either print yourself or have the option to distribute digital copies. There are two license options available:​ STANDARD LICENSE (PRINT DISTRIBUTION ONLY): Ongoing copyright permission to distribute printed versions as behaviour handouts. The digital document is not for distribution, nor may any version be made available for resale. EXTENDED LICENSE (PRINT AND DIGITAL DISTRIBUTION): A flexible licensing option allowing you to distribute handouts digitally and/or by print. The digital versions have larger font size for reading on mobile devices. They may contain hyperlinks to suggested books, YouTube videos and helpful websites. It saves trees and printing costs, too! For a detailed comparison between the two license versions, please see our FAQ page.

Puppy Handouts

Understanding your puppy (or dog)

Reading dog body language​

Why this is the most important thing clients can learn


NOT just exposure​

How to balance vaccination and socialisation

Setting up for puppies

Setting your puppy up for success​

Toilet training guide

Crate training

How dogs learn 

Reinforcement vs punishment​

Side effects of punishment

What you should do instead


Kids and Dogs

Setting house rules​

Be a tree

Greeting dogs



Addressing common puppy problems​

Jumping up



Myths and misconceptions

Step-by-step summary for solving problems

Walking on a lead

Loose leash walking


Settling on a mat


Muzzle training

Benefits all puppies, and adult dogs​ too

Puppy health care

Pet insurance​

Feeding your puppy





Desexing / Neutering Dogs

Pros and cons

What age to desex/neuter

What happens on the day

Request your own!

If you have a particular section of The Puppy Manual that you would like to have made into a handout, please send me an email.

Kitten Handouts

Understanding your cat

Reading cat body language (especially being able to detect early signs of anxiety or discomfort)

What a cat needs

Setting up for success with species specific needs such as perches, scratching posts, litter trays

Training cats

What is positive reinforcement, why we use it, and how to teach cats

Kitten (or Cat) handling

Habituation to handling, grooming and medicating for cats

Carrier Training

Make travel less stressful for cats by building positive experiences with their carrier.


Common kitten behaviour problems such as climbing curtains and waking owners for food, and what to do about them!

Kitten health care

Pet Insurance

Feeding your kitten





Desexing / Neutering Cats

Pros and cons

What age to neuter

What happens on the day

Request your own!

If you have a particular section of The Kitten Manual that you would like to have made into a handout, please send me an email.

Kitten Sleeping in Pet Bed

TERMS AND CONDITIONS (PLEASE READ - It's short but important!) By purchasing these handouts, you agree to the following terms and conditions: ​ 1. Pet Perspective maintains a force-free philosophy, using positive reinforcement methods to help pets and their people. When editing or utilising Pet Perspective products, behavioural advice must be in keeping with this philosophy.  2. a) STANDARD LICENSE (PRINT DISTRIBUTION ONLY): You will hold ongoing copyright permission to distribute printed copies to use as handouts. You may not distribute the digital version of the manual, or its contents. b) EXTENDED LICENSE (PRINT AND DIGITAL DISTRIBUTION):   You will hold ongoing copyright permission to distribute both printed and/or digital copies to use as handouts, to your own clients. You may share either via print OR electronically to individual clients (i.e. by email, private link, or dropbox invitation). You may not make any part of the digital version of the document available for access by the general public.  3. You may not onsell these handouts in any form, to any third party, without the express permission of the author. 4. Editing the document is encouraged, however in order to protect the integrity of the document, all edits must be approved by Dr Jen Nesbitt-Hawes. You may not edit or make additions to the document without permission.

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